Job Description

At Steed Global, our mission is to build strong foundations through innovation and purpose across diverse industries. We are committed to enhancing communities by creating impactful solutions for our customers and changing the world for the better - one meaningful transformation at a time.


We are "Built on Strength, driven by opportunity" and we want you to S.T.A.R.T.


S. Service: Commitment to serving customers and community
T. Teamwork: Collaboration and support among team members
A. Accountability: Owning responsibilities and actions
R. Respect: Valuing diverse perspectives and contributions
T. Trust: Building confidence and reliability


Front Desk Admin / Scale Operator


As the Front Desk Admin / Scale Operator at Steed Metals, you will be the first point of contact for customers, vendors, and team members while accurately managing inbound and outbound material weighing operations. You will ensure smooth administrative processes, precise scale transactions, and exceptional customer service in a fast-paced metals recycling environment. Your role will support operational efficiency, safety compliance, and a positive workplace culture.


Key Responsibilities

• Customer Service & Reception: Greet visitors, answer phones, and handle inquiries professionally, ensuring a welcoming and efficient front desk experience.

• Scale Operations: Accurately weigh incoming and outgoing vehicles, verify loads, input data into the scale software, and issue tickets in compliance with company procedures.

• Data Entry & Record Keeping: Maintain precise records of transactions, inventory movements, and customer accounts using internal systems and Microsoft Office.

• Administrative Support: Process paperwork for purchases, sales, and shipments; coordinate with drivers, suppliers, and internal teams to ensure timely documentation.

• Cash Handling & Payments: Manage cash, check, and electronic payments for material transactions, balancing daily receipts with accuracy.

• Safety & Compliance: Enforce yard safety protocols at the scale house, monitor traffic flow, and report any hazards or violations immediately.

• Inventory Coordination: Communicate with yard personnel to verify material types, grades, and quantities during weighing processes.

• Problem Resolution: Address customer concerns, scale discrepancies, or operational issues promptly and professionally.

• Facility Support: Assist with general office tasks, including filing, mail distribution, and maintaining a clean and organized front desk and scale area.

Qualifications

• High school diploma or equivalent required; associate's degree in business administration or related field preferred.

• Minimum of 2 years of experience in administrative support, customer service, or scale operations, ideally in recycling, manufacturing, or logistics.

• Proficiency in scale software, Microsoft Office Suite (especially Excel), and basic accounting principles.

• Strong attention to detail with proven accuracy in data entry and cash handling.

• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse customers and team members.

• Ability to multitask in a high-volume environment while maintaining composure under pressure.

• Basic knowledge of metal grades and recycling processes is a plus.

• Familiarity with safety regulations and a commitment to maintaining a secure and compliant work area.

• Comfortable working outdoors in various weather conditions at the scale station.

Benefits

• Competitive hourly pay ranging from $20 to $23, based on experience and performance.

• Comprehensive benefits package, including full health, vision, and dental insurance for employees and family.

• Paid Time Off (PTO) to support a healthy work-life balance.

• Opportunities for professional development and continuing education to enhance career growth.

• A supportive and collaborative work environment with a focus on teamwork and innovation.

Join Steed Metals as a Front Desk Admin / Scale Operator and become an essential part of a dynamic team in the metals industry. Apply today to enjoy a rewarding role with excellent benefits and growth potential!


The pay range for this role is:

20 - 23 USD per hour (Steed Metals Gillette)

Job Tags

Hourly pay, Work at office, Immediate start,

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